List

Account

What happens to my personal data?

Request new verification link

Request a new password

Register as a tester using company details

Create an account

Activate your account

Tester instructions

Session without interviewer

Session with interviewer

Download software or mobile app

Settings for Mac-computers

Camera or microphone not working

Earnings and payouts

When will I receive my payout?

Social welfare payments

Information needed for payouts

How much can I earn?

Declaration to tax office

Sign up for paid studies

I signed up as tester. What's next?

How to complete the qualification test

How do I participate in paid studies?

How do I increase my chances of participating?

Self-recruited testers

Use a unique participation link

Scheduling sessions without recordings (own testers)

Scheduling sessions with recordings (own testers)

Create accounts for your own testers

8 entries | FAQ - Customer

Can agencies make use of the platform?

Yes, please reach out to us to create an agency account.

Is it possible to buy credits in bulk and avail of a discount?

Yes, we have multiple bulk packages available in which a discount is included.

Can we invite self-recruited testers via the platform?

You can invite self-recruited testers for interviews or user tests via our platform.

How does User Sense build up its tester database?

We use a wide range of channels to make sure that we build up a tester database that is representative of the population.

Does User Sense take care of tester incentives?

We can take care of tester incentives.

How does User Sense guarantee tester quality?

We have work with a wide range of quality control measures to guarantee tester quality.

In what countries does User Sense operate?

We operate in all European countries.

Is User Sense compliant with GDPR?