Instructions for sessions with interviewer
Are you participating in a session with an interviewer? Then check in the invitation e-mail on which device you can participate. Then read through the instructions for desktop and laptop or mobile devices.
Table of contents
Instructions for desktop or laptop
Are you participating in the session on desktop? Then check the following beforehand:
- You have Google Chrome or Microsoft Edge installed.
- You can log in with your account on the website. Never logged in before? Then activate your account.
- Do you have a Mac? Then check your Mac-settings.
How to join the session
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Close programs that might use the microphone or camera (Zoom, Teams, Google Meet, Facetime).
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Login to the User Sense website. Never logged in before? Then activate your account first.
- Click on the orange 'Start' button. This will be available 15 minutes before the start of the session.
- Select a camera and microphone. Does the camera or microphone not work? Then go to this page.
- Click on 'To lobby'.
- Click on 'Start session'. You can do this as soon as the researcher is present.